If you contact support one of the first things we will ask for is the XML file that Xsend Motion is translating. We need this file so we can reproduce the problem you're having, then we can fix it.
If you use the Share Menu in FCPX to send clips via Xsend Motion the XML file is not something you actually deal with. Here's how you find it:
In the Finder open your Home directory, then go to Movies, then open the Automatic Duck Xsend Motion folder.
In other words, "~/Movies/Automatic Duck Xsend Motion/"
This is where XML files created by the Share Menu get stored. Please zip the XML file before you send it to us. To zip the file, right-click on the XML file in the Finder and choose the Compress command.
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